At BRAINTA GIFTINX INC. (“BRAINTA”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit or use brainta.com, place an order, request a quotation, contact us, or use our services.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Personal Information

  • Name
  • Company/Organization name
  • Billing and shipping address
  • Mobile/telephone number
  • Email address
  • GSTIN or other business details where required
  • Account/login information, if you create an account

Order Information

When you place an order, we may collect information related to:

  • Products ordered
  • Quantity
  • Customization requirements
  • Artwork, logo, photographs or other files provided by you
  • Delivery details
  • Billing details
  • Order history

Payment Information

Payments may be processed through third-party payment gateways.

BRAINTA does not normally store your complete credit/debit card, UPI or banking credentials on its own servers. Payment information may be processed directly by the applicable payment service provider according to its own privacy and security policies.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Website activity
  • Referring website
  • Approximate location
  • Cookies and similar technologies

2. How We Use Your Information

We may use the information collected to:

  • Process and deliver your orders
  • Provide quotations and invoices
  • Communicate with you regarding your orders
  • Provide customer support
  • Process payments
  • Create customized products according to your instructions
  • Respond to enquiries
  • Improve our products, website and services
  • Prevent fraud, abuse or unauthorized activity
  • Maintain website security
  • Send service-related communications
  • Send promotional communications where permitted and where you have opted in
  • Comply with applicable legal and regulatory requirements

3. Customized Product Information

BRAINTA provides customized printing, corporate gifting and promotional products.

If you provide us with logos, photographs, names, artwork, employee information or other content for customization, we use that information only for fulfilling your requested order and providing the relevant service, unless otherwise agreed or required by law.

You should only upload photographs, logos or personal information that you have the right or permission to use.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember shopping cart information
  • Maintain login sessions
  • Understand website usage
  • Improve website performance
  • Provide relevant content
  • Analyze website traffic
  • Improve our marketing activities

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted third-party service providers when required to provide our services.

These may include:

  • Payment gateway providers
  • Courier and logistics partners
  • Website hosting providers
  • IT and technical service providers
  • Website analytics and marketing services
  • Communication or messaging services
  • Professional advisors
  • Government or regulatory authorities where legally required

We do not sell or rent your personal information to third parties for their independent marketing purposes.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission or electronic storage is completely secure, and therefore we cannot guarantee absolute security of information transmitted over the internet.

7. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • Providing our services
  • Maintaining order and transaction records
  • Customer support
  • Accounting and taxation requirements
  • Resolving disputes
  • Complying with legal obligations

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.

8. Third-Party Links

Our website may contain links to third-party websites, services or social media platforms.

BRAINTA is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

9. Children’s Privacy

Our website and services are primarily intended for businesses, organizations and general consumers.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Marketing Communications

Where permitted by applicable law, we may send information about:

  • New products
  • Corporate gifting solutions
  • Promotional offers
  • Printing services
  • Special campaigns

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where provided.

Please note that we may still send essential service communications relating to your orders, payments or account.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion where legally applicable
  • Withdraw consent where processing is based on consent
  • Request information about how your data is being used
  • Opt out of promotional communications

To make a privacy-related request, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

BRAINTA GIFTINX INC.
Website: brainta.com
Phone / WhatsApp: 9111309111
Email: care@brainta.com

Business Address:
47-A, Udyog Nagar, Indore-452001, M.P.