Welcome to BRAINTA GIFTINX INC. These Terms & Conditions (“Terms”) govern your access to and use of brainta.com and the purchase of products and services offered by BRAINTA.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the website or place an order.

1. About BRAINTA

BRAINTA GIFTINX INC. provides customized and non-customized products and services, including:

  • Corporate gifts
  • Promotional products
  • Customized merchandise
  • Printing services
  • Business stationery
  • ID cards
  • Branding and display products
  • Signage and promotional displays
  • Apparel and customized clothing
  • Packaging and related products
  • Bulk and corporate orders

Product availability, specifications and services may vary from time to time.

2. Website Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on our website are accurate.

However:

  • Product images may vary slightly from the actual product.
  • Colors may appear differently depending on the customer’s screen or device.
  • Product specifications may change without prior notice.
  • Minor variations may occur in customized and printed products.
  • Availability may change without prior notice.

We reserve the right to correct errors, update information or modify product details when necessary.

3. Product Prices

All prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, customization charges or other additional charges may apply depending on the product and order.

For bulk or corporate orders, pricing may differ from the prices displayed on the website.

A quotation provided for a bulk order may have a specific validity period.

4. Orders

When you place an order through our website, you agree to provide accurate and complete information.

An order is considered confirmed only after:

  • Required product details are received
  • Customization/artwork requirements are confirmed where applicable
  • Payment or agreed payment terms are completed
  • BRAINTA accepts the order

We reserve the right to refuse or cancel an order in situations including product unavailability, pricing errors, suspicious activity, incorrect information or other legitimate business reasons.

5. Customized Products

Many BRAINTA products can be customized with:

  • Company logos
  • Names
  • Text
  • Photographs
  • Artwork
  • Designs
  • Branding elements
  • Other customer-provided information

Customers are responsible for ensuring that all customization details supplied to BRAINTA are correct.

This includes:

  • Spelling
  • Names
  • Numbers
  • Contact details
  • Logos
  • Artwork
  • Colors
  • Sizes
  • Quantities
  • Other specifications

Once artwork or customization details have been approved and production has started, changes may not be possible.

6. Customer-Provided Content

By submitting logos, photographs, artwork, text or other content, you confirm that you have the necessary rights or permission to use such content.

You agree that the content provided by you does not knowingly:

  • Violate copyright or trademark rights
  • Infringe intellectual property rights
  • Violate applicable laws
  • Contain unlawful or prohibited material

BRAINTA may refuse to process an order if the submitted content appears to violate applicable laws or third-party rights.

7. Artwork & Proof Approval

For customized orders, BRAINTA may provide artwork or a digital proof for approval where applicable.

Once the customer approves the artwork, production may proceed based on the approved version.

BRAINTA will not be responsible for errors that were present in the approved artwork and were not reported by the customer before production.

8. Printing & Color Variation

Printing and customization processes may result in minor variations in:

  • Color
  • Size
  • Position
  • Texture
  • Material
  • Finish

Colors displayed on computer/mobile screens may not exactly match the final printed product.

Such reasonable variations do not necessarily constitute a manufacturing defect.

9. Bulk & Corporate Orders

For bulk, corporate, institutional or customized orders, separate terms may be agreed upon regarding:

  • Quantity
  • Pricing
  • Payment schedule
  • Production timeline
  • डिलीवरी
  • Artwork approval
  • Packaging
  • Installation
  • Cancellation

Where specific written terms have been agreed for an order, those terms will apply to that order.

10. Payment

Payment must be made through the payment methods made available by BRAINTA or according to separately agreed payment terms.

For certain customized or bulk orders, advance payment may be required before production begins.

BRAINTA reserves the right to hold production or delivery until the required payment has been received.

11. Delivery

Delivery timelines provided by BRAINTA are estimates and may vary depending on:

  • Product type
  • Quantity
  • Customization
  • Production requirements
  • Delivery location
  • Courier/logistics availability
  • Public holidays
  • Weather or other circumstances beyond our reasonable control

For detailed information, please refer to our Delivery & Return Policy.

12. Returns & Refunds

Returns, replacements and refunds are subject to our Delivery & Return Policy.

Customized, personalized and printed products are generally not eligible for return or cancellation once production has started, except where the product is defective, damaged or incorrectly supplied by BRAINTA, subject to verification.

13. Order Cancellation

Cancellation requests must be made before production or customization begins.

Once production has started, cancellation may not be possible.

For customized and bulk orders, any cancellation, refund or adjustment will be handled according to the specific order terms and production status.

14. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Text
  • Graphics
  • Product images
  • Website design
  • Videos
  • Illustrations
  • Software
  • Layouts

is owned by BRAINTA, its licensors, or respective third-party owners and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute or commercially use website content without prior written permission.

15. Third-Party Brands & Logos

Some products may be customized using customer-provided company names, trademarks or logos.

The customer is responsible for obtaining appropriate authorization to use such trademarks, logos or brand assets.

BRAINTA does not claim ownership of third-party trademarks supplied by customers.

16. Website Use

You agree not to use our website for:

  • Fraudulent activities
  • Illegal activities
  • Unauthorized access
  • Attempting to compromise website security
  • Uploading malicious software
  • Misusing website forms or services
  • Placing fraudulent or unauthorized orders
  • Copying website content for commercial purposes without permission

We reserve the right to restrict or terminate access where necessary.

17. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways
  • Courier/logistics services
  • Analytics services
  • Communication platforms
  • Social media platforms
  • Hosting and technology providers

Your use of such services may also be subject to the respective third party’s terms and policies.

18. Limitation of Liability

BRAINTA will make reasonable efforts to provide products and services as described.

However, to the extent permitted by applicable law, BRAINTA shall not be responsible for indirect, incidental or consequential losses arising from the use of the website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

19. Force Majeure

BRAINTA shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Fire
  • Flood
  • Pandemic or epidemic
  • Government restrictions
  • Strikes
  • Transportation disruptions
  • Internet or technology failures
  • Courier disruptions
  • Shortage of materials
  • Other unforeseen events

20. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect and use personal information.

21. Changes to These Terms

BRAINTA may update these Terms & Conditions from time to time.

Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes arising in connection with these Terms or transactions with BRAINTA shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

23. Contact Us

For questions regarding these Terms & Conditions, orders or services, please contact:

BRAINTA GIFTINX INC.
Website: brainta.com
Phone / WhatsApp: 9111309111
Email: care@brainta.com

Business Address:
47-A, Udyog Nagar, Palda, Indore-452001, M.P.